Common
Fever or chills (adult) High temperature, shivering, sweats Cough, cold or sore throat Runny nose, blocked nose, hoarse voice Shortness of breath or wheeze Tight chest, asthma flare, cannot finish a sentence Chest pain Pressure, tightness, pain spreading to arm or jaw Headache Migraine, tension headache, sinus pain Pain or burning when passing urine Going often, cloudy or smelly urine Worried about malaria Fever after mosquito bites, body aches Sexual health or STI concern Discharge, sores, HIV testing and PrEP Back, joint or muscle pain Sprain, arthritis, stiff neck Injury, fall or road accident Sprain, cut, bruising, suspected fracture Eye problem Red eye, discharge, itching, blurry vision Ear pain or hearing problem Earache, discharge, blocked ear
Children
Fever in a child Hot to touch, irritable, off food Diarrhoea in a child Watery stools, fewer wet nappies Child with cough or breathing trouble Croup, chesty cough, fast breathing Newborn (under 1 month) Feeding, jaundice, cord care, sleep Child's growth, feeding or development Weight, weaning, milestones, vaccines
Stomach & gut
Stomach pain Belly ache, cramps, bloating Diarrhoea or vomiting Loose stools, food poisoning, dehydration
Skin
Skin rash or itching Spots, eczema, ringworm, hives Wound, boil or skin infection Cut, abscess, infected sore
Women's health
Pregnancy questions Antenatal care, nausea, what is normal Period problems Heavy, painful, irregular or missed periods Contraception or family planning Pills, injections, implants, emergency contraception
Long-term conditions
High blood pressure Hypertension check, medicine review Diabetes Sugar levels, medicines, foot care Sickle cell disease Pain crisis, routine care Asthma Wheeze, inhalers, night cough
Mental health
Low mood, stress or anxiety Feeling down, panic, cannot sleep Sleep problems Insomnia, waking at night, snoring
Other
Medicine review or a repeat prescription Side effects, running out of tablets Tiredness, weight loss or feeling generally unwell Low energy, loss of appetite Something else Not sure where it fits
Emergency numbers
Nigeria Kenya Ghana South Africa Uganda 767 works in Lagos State; 112 is the national number. Numbers change: please check locally. If a number does not connect, go straight to the nearest hospital.